B4B Features

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Customer Feedback

Updated: Dec 21, 2018


Customer Feedback

It takes humility to seek feedback. it takes wisdom to understand it, analyze it, and appropriately act on it.”Stephen Covey, Author of the 7 Habits of Highly Effective People


What if your customers gave you feedback every time they visited your business?

Our simple feedback system not only makes it easy for your customers to give feedback but it rewards them for that feedback!

B4B was designed to help small business make intelligent decisions by seeing what customers are saying about your products or services.




“Don’t waste customers’ time asking them questions unless you are prepared to act on what they say.”  Bruce Temkin, Founder, Customer Experience Professionals association


B4B's AI system will alert you if your customer leave a bad grade. The BYTE system enables you to directly communicate with your customer and under what went right or wrong with your products or services.


BYTE's feedback system is different than other feedback systems. We use Grades not Stars. The reason is A+ to F is a 13 point scale which give you a better understanding of your customers experience. It's also easier to graph and we are able to show you a dashboard that displays each product or service graph over a period of time. This information will help you find and fix any issues in a timely manner.

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